For clinics transcribing consultations with Whisper, Wispr Flow or Dragon Medical.

Tonia runs Whisper on-site — the patient consultation never reaches a U.S. server.

The Sovereign profile of Tonia runs transcription models (Whisper, Whisper-large-v3, equivalents) locally on-site installed in your clinic: no consultation byte crosses the border. The P-9.0001 Act and LSSSS art. 19 are respected by design. The Frontier profile remains available for medical-literature research (guidelines, published findings) without patient information. The Collège des médecins publicly recommended on-premises execution for transcription; that is exactly what the Sovereign profile delivers.

Regulatory framework

Loi 25 + sectoral duties

The private medical clinic — GMF, specialized clinic, multi-specialty clinic — operates under the densest regulatory stack of the six covered sectors: Bill 25 as a private entity, LSSSS (CQLR, c. S-4.2) for medical secrecy, Act P-9.0001 for health-information sharing, and the Code of professional conduct of physicians.

Bill 25
applicable as to any private organization; collection limited to the clinical mandate.
Act respecting health services and social services (CQLR, c. S-4.2), art. 19-19.2
absolute medical secrecy over any information obtained in the practice of the profession. Disclosure to an unauthorized third party, even incidentally, is a breach.
Act respecting the sharing of certain health information (CQLR, c. P-9.0001)
frames the conditions of sharing among establishments and with providers; a U.S. cloud provider hosting or processing health information falls under the Act.
Code of professional conduct of physicians (CQLR, c. M-9, r. 17), art. 20-23
medical professional secrecy; duty of prudence in the use of technology tools.
Act respecting access to documents held by public bodies and the protection of personal information (CQLR, c. A-2.1)
applicable to public establishments (CIUSSS, CHU), not to private clinics, but the comparable is instructive for assessing the diligence expected by the CAI and by professional inspection.
Collège des médecins du Québec — "Position on AI tools in clinical practice"
explicitly recommends, for transcription tools, on-premises execution or cloud infrastructure under Canadian jurisdiction with contract; specific mention of risks tied to U.S. Whisper-as-a-service.

The practical consequence is known to every clinic that has deployed a transcription tool since 2022: Wispr Flow, Dragon Medical Cloud, and U.S.-hosted Whisper-as-a-service integrations transmit raw audio or transcripts to U.S. servers. Each of these transfers is, on its own, a potential breach of LSSSS art. 19, of Act P-9.0001, and of Bill 25 art. 17.

Use cases

Three typical AI use cases

01

Case 1 — Automatic consultation transcription

(Whisper, Wispr Flow, Dragon Medical). The most massively deployed case since 2023, and the most problematic. The consultation contains health information targeted by Act P-9.0001 and LSSSS art. 19 (patient name, complaints, history, working diagnosis, treatment plan). Any transmission of this audio or transcript to a server outside Québec requires an art. 17 para. 2 assessment — which no private clinic conducts as standard practice.

02

Case 2 — Drafting consultation notes

(structured summary, ICD-10 / SNOMED coding). Less sensitive if the transcript was tokenized first; still problematic because the summary contains the clinical elements (symptoms, diagnosis, plan) that constitute health information under LSSSS art. 19.

03

Case 3 — Medical literature research

(literature review, guideline verification, published clinical precedent search). Low sensitivity: the request does not touch patient information. Case where generative AI adds value without engaging medical secrecy.

Posture

What Tonia solves — and what it does not

Case 1 (transcription) → Sovereign profile.

The Whisper model (or equivalent) runs on the on-site tonia in the clinic. Audio goes from microphone to on-site tonia, is transcribed locally, and the transcript stays on-site for integration into the patient record. No outbound request. This is the strongest Sovereign-profile test case in health — it closes three sectoral laws simultaneously.

Case 2 (consultation notes) → Sovereign profile.

Same posture. The structured note is produced on-site; the physician reviews and integrates it via the EHR; no note leaves the clinic.

Case 3 (literature research) → Frontier profile.

The Frontier profile routes approved requests to a frontier-model provider. The request ("What are the 2025 Canadian guidelines on atrial fibrillation?") contains no patient information. This profile gives access to a larger-capacity model than the one loaded locally.

What Tonia does not solve

  • Tonia does not replace the patient's informed consent to AI use in their consultation. The clinical consent form must mention it.
  • Tonia does not replace clinical-staff training in prudent tool use — the Collège des médecins may sanction negligent use even if the tool is technically compliant.
  • Tonia does not replace medical decision-making: assisted transcription is a documentary tool, not a diagnosis; responsibility remains the signing physician's.
Case study

Case study

Multi-specialty clinic on Montreal's north shore, ~15 family physicians + 5 specialists + 12 nurses and administrative staff, replaced a U.S. cloud transcription service with Tonia — Sovereign profile in Q1-2026. Collège des médecins validation desirable but not mandatory for publication.

The clinic had been using Wispr Flow for consultation transcription since 2024 — adopted for its French-language transcription quality. The 2026 publication of the Collège des médecins Position on AI in clinical practice and a CAI communiqué on cloud transcription tools triggered an internal review. December audit: systematic transfer of consultation audio to U.S. servers, without a documented art. 17 assessment, without a health-adapted contractual framework.

Switch in Q1-2026: on-site tonia installed in the clinic's technical room, capacity sized for 20 simultaneous consultations at morning peak. Whisper-large-v3 loaded locally. Policy configured by the clinic's PRPRP with help from a medical-infrastructure consultant. 2-h physician training + 1-h staff training.

Metrics surfaced

  • locally transcribed consultations per month
  • French-language transcription quality measured by human sampling
  • time to produce the consultation note (before and after switch)
  • BLOCK event count (PII patterns detected by the DLP engine — monitors accidental leaks toward the Frontier profile)

Want to see how this applies in your firm?

Want to see how this applies to your clinic? Start with the free Loi 25 audit, then request a 30-min consultation. We will review your clinical use cases, LSSSS and P-9.0001 obligations, and on-site tonia sizing if your context calls for it.

Disclosure notice: this page is editorial and reflects Tonia's commercial position. Regulatory references are verifiable at the indicated links. Before acting, validate the obligations specific to your organization with your counsel.