tonia terms of service.

These terms govern your use of the on-site tonia, tonia, the admin console, and any related professional services.

Effective date:: 2026-05-26
Last updated:: 2026-05-26

1 · Publisher

tonia is incorporated in Québec, Canada. Our registered office is in Montréal. For legal inquiries: privacy@tonia.ca.

2 · Scope

These terms apply to the on-site tonia, tonia, the admin console, the marketing website at tonia.ca, and any professional services we deliver under a signed master agreement.

3 · Master agreement

If you are a client under a signed master agreement, that agreement prevails where it conflicts with this page. This public summary does not amend your contract.

4 · Acceptable use

You may use tonia products only for lawful business purposes and in compliance with Bill 25. You must not use on-site tonia to process personal information without a valid lawful basis, circumvent redaction or logging controls, or attempt unauthorized access to models, logs, or admin functions.

5 · Intellectual property

tonia retains all rights in its software, documentation, and brand. You receive a limited license to use on-site tonia and console as described in your master agreement. Model weights fine-tuned on your approved data remain yours; the orchestration layer remains tonia proprietary software.

6 · On-site Tonia

On-site Tonia is sold or leased as specified in your order. You are responsible for physical security, power, and network placement. Software updates are delivered through approved channels documented in your onboarding pack.

7 · Tonia

tonia is disabled by default. When you opt in, requests are classified, redacted, logged locally, and routed to the cloud Frontier provider only per your policies. You may suspend tonia at any time from the admin console.

8 · Liability

To the fullest extent permitted by Québec law, tonia is not liable for indirect, consequential, or punitive damages arising from use of the products. Our aggregate liability under these terms is limited to fees paid in the twelve months preceding the claim, except where prohibited by law.

9 · Dispute resolution

Disputes are governed by Québec law and heard in the Superior Court of Quebec, district of Montreal. Before filing, the parties will attempt good-faith resolution in writing within thirty days.

10 · Changes

We may update this page when products or obligations change. Material changes to client contracts are communicated under the master agreement; this summary is refreshed on the date shown above.

Quebec law governs this agreement. Disputes are heard in the Superior Court of Quebec, district of Montreal.