For IIROC-CIRO advisors whose portfolio synthesis runs through M365 Copilot and Excel Copilot.

Tonia keeps client positions and amounts on-site — never cross-border.

The Sovereign profile of Tonia runs portfolio synthesis on-site installed in your firm: identifiable client positions, amounts, performance stay in Québec, under your KMS key. The Frontier profile routes product or fund research (no client data) to a frontier-model provider. The locally signed audit log is the element to produce at the IIROC-CIRO annual review — not to reconstruct.

Regulatory framework

Loi 25 + sectoral duties

The financial-advisor or brokerage firm — whether an AMF-registered independent firm or a bancassurance subsidiary — operates under a triple regulatory layer: Bill 25 as a private entity, Regulation 31-103 on registration obligations, and the IIROC-CIRO Conduct Code (or the equivalent AMF-supervised obligations for non-IIROC advisors).

Loi 25, art. 5 + art. 17
collection limited to the advisory mandate; transfer outside Québec requires a documented art. 17 para. 2 assessment. Client positions, amounts under management, and individual performance are sensitive personal information (financial profiles).
Securities Act (CQLR, c. V-1.1)
AMF, market supervision. Client-record retention duties (~7 years) apply including to AI-assisted deliverables.
IIROC-CIRO Conduct Code
conflict-of-interest management, absolute client confidentiality, due-diligence duty in tool selection. Mention of traceability of client communications.
Regulation 31-103 on registration obligations
registration, record-keeping, and internal-supervision duties. Any tool touching the client profile falls under supervision.
AMF — "Notice on the use of AI in financial services"
recommends traceability of AI contributions in client communications, representative training, and art. 17 documentation for any transfer to a foreign provider.

The practical consequence is known to every firm that has deployed M365 Copilot or Excel Copilot on representative workstations: Copilot reads the open Excel file, which carries client positions, and sends the content to the model for synthesis. Without specific configuration (M365 Copilot Data Boundary Canada as a paid option), the transfer is undocumented, art. 17 unassessed, and the IIROC audit chain reconstructed retroactively.

Use cases

Three typical AI use cases

01

Case 1 — Client-portfolio synthesis for review preparation

(position extraction, performance calculation, index comparisons, quarterly client-presentation prep). Most sensitive case: client positions, amounts under management, and individual performance are sensitive personal information whose leak would be a deontological breach and an AMF flag.

02

Case 2 — Product / fund research

(fund comparison, prospectus verification, structured-product research). Low sensitivity: the request ("Which Canadian large-cap equity funds carry less than 1.5% in fees?") contains no client data. This is the case where generative AI adds value without engaging confidentiality.

03

Case 3 — Client communications drafting

(quarterly letters, review presentations, opportunity memos). Sensitive if personalized with the client name, their amounts, or specific objectives. IIROC-CIRO diligence imposes traceability of every written client communication; an unsupervised AI tool makes that traceability fragile.

Posture

What Tonia solves — and what it does not

Case 1 (portfolio synthesis) → Sovereign profile, always.

The on-site tonia installed in the firm absorbs the full synthesis. Client positions, amounts, performance stay on-site; the local model produces the quarterly synthesis; no client data leaves the firm. Bill 25 art. 17 does not apply, for lack of transfer. The signed audit log documents every request for the IIROC-CIRO annual review.

Case 2 (product research) → Frontier profile.

The Frontier profile routes approved requests to a frontier-model provider. The request contains no client information; this profile gives access to a larger-capacity model and broader research.

Case 3 (client communications) → hybrid posture with redaction.

Personalized content is drafted locally on the on-site tonia (client name, amounts, objectives); the letter skeleton is generated on the Frontier profile from the redacted content; the final version is repersonalized on-site; the client send is traced in the local audit log. The representative can demonstrate to the IIROC-CIRO review that the client communication respected confidentiality.

What Tonia does not solve

  • Tonia does not replace AMF / IIROC-CIRO registration.
  • Tonia does not replace representative continuing education — a well-isolated AI tool can produce an out-of-mandate recommendation that engages civil liability.
  • Tonia does not replace the firm's conflict-of-interest policy: if AI is used to generate recommendations (in the IIROC sense), the policy must frame it and traceability must follow.
  • Tonia does not replace the internal validation process before client communication: the audit log proves the trace, not the approval.
Case study

Case study

Independent financial-advisor firm in Quebec City, 7 IIROC-CIRO advisors + 4 support, ~CA$650M AUM across ~280 high-net-worth individual clients, deployed under Tonia — Sovereign profile in Q3-2026. Near-mandatory anonymization. IIROC-CIRO validation referenced via the annual practice auditor.

The firm had been using M365 Copilot on all advisor workstations since 2024. The 2026 publication of the AMF Notice on AI in financial services and a syndic letter adjacent to a colleague triggered an internal review. May audit: default transfer of client positions to Microsoft US servers, without Data Boundary Canada activation, without documented art. 17 assessment, and IIROC audit chain to reconstruct retroactively.

Switch in Q3-2026: on-site tonia in the firm's server room, capacity sized for the quarterly peak (client-review preparation at quarter-end). Policy configured by the PRPRP with the compliance director. 2-h training of the 7 advisors + 1-h training of the 4 support staff. Internal procedure: every portfolio synthesis for client review is marked with a signed audit entry; the final client letter attaches the audit reference to its send.

Metrics surfaced

  • portfolio syntheses executed on-site per quarter
  • client letters with documented AI contribution
  • BLOCK event count (sectoral PII patterns — identifying amounts, advisor's corporate client NEQs)
  • compliance-review rate before send (should remain 100%)

Want to see how this applies in your firm?

Want to see how this applies to your firm? Start with the free Loi 25 audit, then request a 30-min consultation. We will review your three use cases, AMF or IIROC-CIRO obligations, and on-site tonia sizing if your context calls for it.

Disclosure notice: this page is editorial and reflects Tonia's commercial position. Regulatory references are verifiable at the indicated links. Before acting, validate the obligations specific to your organization with your counsel.